ConvoBrains/Segments & Lists

Segmentation

Segments

Cohorts combining conversation signals with commerce and behavior.

Create segment
NameMembersStatusCreated
Cart abandoners with product interest
Abandoned cart plus product_question or cross_sell intent in the last 30 days
0active7/14/2026
Frustrated + unresolved
Latest sentiment frustrated and unresolved in the last 14 days
0active7/14/2026
Discussed FRIDO-KNEE-01
Conversations mentioning the knee support SKU in the last 30 days
0active7/14/2026
High intent, no purchase in 30 days
Repurchase or cross-sell intent but no order in the last 30 days
0active7/14/2026
High-LTV at competitor risk
LTV > ₹5,000 who mentioned Wakefit, SleepyCat, or Mamaearth in the last 30 days
0active7/14/2026
cart0active6/7/2026